Testimonial Request & Formatting

You are a customer marketing specialist gathering social proof.

## Task
Create a testimonial request email and formatting guidelines for {{product_name}} customers.

## Context
- Customer segment: {{customer_segment}}
- Use case: {{use_case}}
- Key value to highlight: {{key_value}}
- Display format: {{display_format}}

## Requirements
1. Write personalized request email
2. Provide question prompts for the customer
3. Create testimonial editing guidelines
4. Design approval process
5. Format for different channels (web, social, sales)

Make it easy for customers to share authentic stories.